About Repair Guide

Helping people understand repairs and hire technicians with confidence.

Repair Guide (repairguide.net) is a free educational website. We explain common faults in laptops and PCs, washing machines, refrigerators and TVs, show typical price ranges, and give you practical questions and checklists to use when you choose a repair business.

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How we operate

What Repair Guide is — and isn’t

  • An educational resource with original guides, checklists and an indicative cost estimator.
  • Not a repair business — we don’t perform repairs, employ technicians or provide quotes.
  • Not a directory — we don’t list, recommend, verify or rate individual businesses.
  • Not a shop — we don’t sell parts or products.

Our principles

Four Principles Behind Every Guide

The habits we encourage every time you hire a repair technician.

Principle 01

Independent information

We don’t sell repairs or list sponsored technicians. Our guides are written to help you make your own decision.

Consumer-first

Principle 02

Price transparency

Knowing typical price ranges — and what changes them — helps you recognise a quote that needs more explanation.

Sourced ranges

Principle 03

Diagnose before removing

Many appliance faults can be diagnosed in your home. If removal is needed, the reason and costs should be clear up front.

Fewer surprises

Principle 04

Everything in writing

Fees, quotes and warranty terms in writing make it easier to resolve problems later.

Clear records

The problem we want to help with

Why Repair Guide exists

When a laptop dies before a deadline, a washer leaks across the floor or a fridge stops cooling, you often need to make a quick decision about a technical problem — and a quote — that is hard to judge.

Most technicians are honest and skilled. But without some background knowledge it is difficult to tell whether a diagnosis has been properly tested, whether a quote is in a normal range, or what you should get in writing.

Repair Guide turns that background knowledge into plain-English guides and short checklists you can use on a phone call, at your door, or at a repair counter.

  • Screening questions

    Questions to ask before booking, so you can compare repair businesses like-for-like.

  • Indicative prices

    Typical US ranges from published cost guides, with the sources listed.

  • Before-you-pay checks

    Simple tests to confirm a repair has worked before you settle the bill.

Editorial approach

How we write and maintain our guides

  • Original, general guidance. Our guides describe common faults and good consumer practice. They can’t diagnose your specific device — only a qualified technician can.
  • Safety first. We don’t give instructions for electrical, gas, refrigerant or other specialist work. We tell you when to stop and call a professional.
  • Sourced price ranges. Price figures are indicative US ranges compiled from published cost guides, which are listed with the estimator. They are reviewed periodically and dated.
  • No paid placements. No business can pay to appear in our guides. The site currently carries no advertising or affiliate links; if that ever changes, we will label it clearly and update our Privacy Policy.
  • Corrections welcome. If you spot an error or out-of-date information, please contact us.

Direct access

Explore Our Repair Guides

Faults, questions to ask and before-you-pay checklists by device.

View homepage overview

Guide 01

PC & Laptop Guide

How to choose a computer repair shop: common laptop and PC faults, safe first checks, data privacy precautions, questions to ask and a checklist before you pay.

Guide 02

Washing Machine Guide

Understand common washing machine faults and error codes, safe first checks, at-home vs. workshop repairs, questions to ask a technician and what to test before paying.

Guide 03

Refrigerator Guide

Why a fridge stops cooling, start relay vs. compressor faults, how proper refrigerant leak repair works, safe first checks and the questions to ask a technician.

Guide 04

TV & Screen Guide

Tell a backlight fault from a damaged panel, understand power supply and T-con board repairs, transport a TV safely and decide whether to repair or replace.